Introduction
Having efficient business processes is very critical for the successful functioning of an enterprise's operations.
On the other hand, inefficient processes can lead to revenue loss, possible reputation loss and lawsuits, and, not to mention, a bad customer experience.
So, the important question is - How will you ensure your business does not suffer from inefficient processes?
It's simple - through Process Orchestration.
To make matters easier for you, in this article, we have discussed only the essential information you need to know about the topic before you invest.
So, let us begin.
What is Process Orchestration?
It is an approach to -
Coordinate various moving parts (like systems, people, or devices) of a business process
Tie multiple processes together, thereby ensuring end-to-end automation and fostering collaboration and better communication between teams.
How is Process Orchestration Different From Process Automation?
While discussing Orchestration, we often mention Automation. But that does not mean these two terms are similar and can be used interchangeably. For further clarification, refer to the table below.
Process Automation | Process Orchestration |
---|---|
Take care of repetitive time-consuming tasks | Synchronizes various moving parts of a business process and can even tie up multiple processes. |
Only handles a single task at a time. | Handles multiple business processes. |
Suffers from scaling issues. | It is easily scalable. |
Example of Process Automation -
A company automated its interviewing process to save the time spent on feeding candidate data manually to an internal system.
Example of Process Orchestration -
The same company took an extra step to improve its overall recruitment process by connecting the interviewing process with its employee onboarding process. This saved the team's efforts by 95%.
Which Platform to Choose for Process Orchestration & Why?
There are several commercial and open-source Process Orchestration platforms in the market, all with varying capabilities - but in this section, we will discuss the Camunda platform, because it is:
Industry - Agnostic
You can use the platform for Orchestration, regardless of your industry.
Easy to Model Complex Business Processes
It is challenging to design workflow for complex business processes. This is because they involve several branches, exceptions, and intricate rules.
But with Camunda’s capabilities, you can easily model such processes. For more details, read our article on how you can model business processes in Camunda, where the number of user tasks is dynamic.
Easy to Integrate with External Systems
The platform offers extensive integration capabilities and supports standards such as REST APIs, message queues, and data connectors, enabling synergy with different technologies. All these features make it easier to connect with external agencies.
Effortless to Handle Exceptions/Errors
Sometimes, a process might not go as expected. In such cases, you can define errors in the workflow designed on Camunda. This will ensure that the process will not break when it does not follow its usual course.
Easy to Ensure End-to-End Automation
The platform uses automation technology like BPM/RPA/ML to make sure processes are automated end-to-end.
Simple to Monitor Processes
With the help of the platform’s dashboard, you can easily monitor the performance of processes and identify bottlenecks, if any.
Straightforward to Ensure Security
By leveraging Camunda, you can implement controls, audits, & more to ensure that processes comply with relevant standards and protocols.
Developer-Friendly
Camunda is an open-source platform, which means its code is available for developers across the globe to improve. Moreover, it maintains detailed resources of its latest releases and features. Camunda also has an active community forum where anyone can discuss their issue or improvement requests.
And now, If going through all these made you hopeful of achieving a higher ROI from Orchestrating business processes, then you are right. Because with proper strategy & implementation of an Orchestration platform, you can improve business efficiency by many folds.
Conclusion
Summarizing our journey - we visited the definition of Process Orchestration, discussed the difference between Automation & Orchestration, and talked about the Camunda platform & the reasons for choosing it.
Thus, we hope, by now, you have a good overview of what to expect from orchestration.
And if you'd like to learn more about how we've helped companies of various sizes implement Process Orchestration with Camunda, check out our page --> here.